FREQUENTLY ASKED QUESTIONS

Q: Do you offer warranties on your pianos?

A: Yes, in fact, just about every piano in stock comes with a 2-year warranty and 2 free tunings. Our new Hailun pianos come with a 10-year warranty, in addition to the 2 free tunings.

Q: Do you offer financing on piano sales?

A: Yes we do; the Pianosmith wants to make it as easy as possible for you to buy the piano of your dreams. Affordable financing is readily available for any customer who qualifies.

Q: Do you move pianos?

A: Unfortunately, we do not move pianos ourselves, but we can point you in the direction of some very reliable piano movers.

Q: What payment methods do you accept?

A: As far as payment is concerned, the Pianosmith accepts cash or check, as well as Visa and Mastercard.

Q: What is the benefit of having my piano tuned by ear, rather than with a digital tuning device?

A: At the Pianosmith, we strive to tune your piano as its manufacturer intended. When it comes to tuning, each piano has its own unique temperament, based from the note A440. By tuning your piano by ear, we make it our top priority to bring out your piano's best musical potential.

Q: How often should I have my piano tuned?

A: Pianos should be tuned approximately every 4-6 months, depending on the make and age of the piano. Every piano holds its tune differently, so the amount of time between necessary tunings varies. However, technicians generally agree that a piano should be tuned several times a year.